7 Days Return
Wrong size or not happy with your order? Here's exactly how the return and exchange process works, from request to refund.
Contact us within 7 days of delivery via WhatsApp or email with your order number and the reason for return.
The item must be unused, unwashed, unaltered, with all original tags attached, and packed in its original packaging.
Depending on your city, we'll arrange a rider pickup at no extra cost, or ask you to send it via a courier of your choice.
Once we receive the item, our team inspects it against the conditions above. This usually takes 1–2 business days.
Once approved, a size exchange is dispatched within 2–3 business days, or a refund is processed within 3–5 business days.
Return conditions
- Returns must be requested within 7 days of the delivery date
- Items must be unworn, unwashed, and unaltered with original tags attached
- Sale items marked "Final Sale" are not eligible for return, only exchange
- Return shipping is free for size exchanges; refund requests may have a small courier fee deducted
Refund timelines
Refunds for prepaid orders reflect within 5–7 business days. For Cash on Delivery orders, refunds are processed via bank transfer or JazzCash/Easypaisa.